REVIEW Chapter 03: Organizational Ethics

Which of the following statements is true of organizational culture?

• Organizational culture represents only the written policies and procedures of an organization.

• Organizational culture includes the values, beliefs, and norms shared by all employees of that organization.

• Employees' personal value system is always in tune with the ethical standards of the organization's operating culture.

• Stakeholders lack interest in the ethical performance of an organization.

A composition of the key functional inputs that an organization provides in the transformation of raw materials into a delivered product or service is termed _____.

• value chain

• cognitive work analysis

• dynamic simulation

• corporate governance

According to the value chain of an organization, which of the following is classified as a primary activity?

• Human resources management

• General administration

• Systems development

• Sales and marketing

In the context of the value chain of an organization, which of the following is a line function of an organization?

• Marketing

• Supply chain management

• Distribution

• Human resources management

The research and development (R&D) department of an organization:

• is solely responsible for creating employees' career development programs.

• has a minute impact on the success of the organization.

• carries the responsibility for the future growth of the organization.

• is the most important department of the organization.

Brendon joins Almer Inc. as the head of the research and development (R&D) team. In order to allow Almer Inc. to capture and maintain a leading position in the market, Brendon should _____.

• incorporate customer feedback from market research and competitive feedback from closely monitoring the organization's competition

• coordinate the recruitment, training, and development of personnel for all aspects of the organization

• audit and certify the accuracy of the company's financial statements

• maintain the technological backbone of the organization

Amanda heads the human resources department in Elenear Enterprises. The management has entrusted her with certain functions. Within the organization, Amanda should be directly involved in:

• the marketing of the organization's products.

• the maintenance of the technology in the organization.

• the recruitment and selection of the right candidates for different positions.

• the incorporation of customer feedback and competitive feedback.

Walter's Inc., a cement manufacturing firm, fails to meet the deadline for delivering 500 kg of cement to QuickContruct Inc. The officer responsible for the distribution and sale at Walter Inc. bribes the officer at QuickContruct Inc. to alter the date of delivery in the original contract. Which of the following concepts is best illustrated in the above scenario?

• Ethical dilemma

• Social loafing

• Ethical transgression

• Utilitarianism

Exotic Crafts Inc., a handicraft manufacturing company, has an established marketing department responsible for various important functions. The marketing department is most likely engaged in _____.

• managing individual hardware and software needs that are specific to the organization

• ensuring that the products reach the hands of a satisfied customer

• coordinating the recruitment, promotion, and remuneration of the employees

• auditing and certifying the accuracy of the company's financial statements

The accounting profession is governed by a set of _____.

• generally accepted accounting principles

• laws for accounting

• established legal precedents for accounting

• universal ethics