
PERFORMANCE APPRAISAL
Quiz
•
Business
•
University
•
Practice Problem
•
Hard
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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the three-step performance appraisal process?
Setting work standards, conducting interviews, and providing feedback
Assessing the employee's actual performance, providing feedback, and setting work standards
Setting work standards, assessing the employee's actual performance, and providing feedback
Conducting interviews, assessing the employee's actual performance, and setting work standards
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the main purpose of performance appraisals?
To provide feedback to the employee
To determine employee's salary
To evaluate an employee's current and/or past performance
To identify training needs
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the halo effect in performance appraisals?
Letting what the employee has done recently blind you to their overall performance
Rating all employees average
Rating all employees high or low
The influence of a rater's general impression on ratings of specific ratee qualities
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the purpose of using 360-degree feedback in performance appraisals?
To collect performance information from supervisors, subordinates, peers, and internal or external customers
To obtain employees' self-ratings
To have subordinates rate their managers
To cancel out problems such as bias on the part of individual raters
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the easiest interview in the appraisal results?
Unsatisfactory and uncorrectable
Satisfactory—not promotable
Unsatisfactory but correctable
Satisfactory—promotable
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How to handle the appraisal interview?
Talk in terms of objective work data, don't get personal, discourage the person to talk, get agreement
Talk in terms of objective work data, don't get personal, encourage the person to talk, get agreement
Get personal, don't encourage the person to talk, talk in general terms, don't get agreement
Talk in terms of objective work data, get personal, don't encourage the person to talk, get agreement
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
How would you handle a defensive employee?
Listen to what the person is saying, ask open-ended questions, use a command such as 'go on', restating the person's last point as a statement
Don't listen to what the person is saying, don't ask open-ended questions, don't use a command such as 'go on', don't restating the person's last point as a question
Listen to what the person is saying, ask open-ended questions, use a command such as 'go on', restating the person's last point as a question
Listen to what the person is saying, ask closed-ended questions, use a command such as 'stop', restating the person's last point as a statement
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