AQA Business Studies - Unit 4: Operational Objectives

What is considered a key operational objective for most businesses?

• Minimizing environmental impact

• Maximizing employee satisfaction

• Reducing operation costs

• Increasing social media presence

What measure is particularly helpful for determining the break-even output?

• Capacity utilization

• Gross profit margin

• Level of fixed costs

• Customer satisfaction percentage

Which of the following is NOT a measure of productivity and efficiency relevant to cost objectives?

• Fixed costs

• Total output

• Unit costs

• Social media metrics

In terms of quality, what might a manufacturer aim to minimize?

• Employee turnover

• Level of defective output

• Social media engagement

• Fixed costs

What does capacity utilization measure?

• Social media reach

• Fixed costs efficiency

• Extent of potential output used

• Employee satisfaction

What is dependability in operations about?

• Minimizing downtime

• Maximizing social media influence

• Increasing fixed costs

• Reducing employee benefits

Which of the following is an environmental objective for operations?

• Meeting output emissions targets

• Maximizing employee turnover

• Increasing gross profit margin

• Reducing social media advertising

What does added value in operations focus on?

• Maximizing external investments

• Reducing employee training costs

• Increasing social media followers

• Building on the cost of inputs

Which of the following is NOT a typical operational objective?

• Improving customer satisfaction

• Minimizing unit costs

• Maximizing social media engagement

• Reducing defective output

What is an important area of focus for large businesses in terms of operational objectives?

• Environmental impact

• Employee recreational activities

• Maximizing shareholder dividends

• Social media marketing