End of the day

______________ summarizes the day's business and provides insight into revenues, receivables, operating statistics, and cash transactions related to the front office.

• Final department detail

• Daily operations report

• High balance report

• General Managers report

________________ are frequently the most time consuming errors to locate and correct.

• Pickup errors

• Missing Folios

• Transposition Error

• System error

The night auditor completes the _______ before verifying the final system balance and creating final night audit reports.

• no show report

• Room rate

• Trial balance

• high balance

_______ refers to the activities associated with comparing data found from different sources to ensure correctness of the audit.

• Bucket Check

• Cross check

• Criss cross

• Cross referencing

Previous Balance + Debits - Credits = ______________

• Final Bill

• Net outstanding balance

• guest ledger

• Net Income

Specific days in which the hotel is "sold-out" and/or is not accepting normal reservations.

• Block

• Black out dates

• Oversold

• Sold out dates

_______ guests are denied in-house credit as they might be scanty baggage guests or potential skippers.

• VVIP

• CIP

• PIA

• DFFIT

The ________is the ratio of the number of rooms sold to the total number of saleable rooms.

• Double Occupancy

• Multiple Occupancy

• Occupancy percentage

• Single Occupancy

Foreigners’ occupancy percentage = 100 − _____________.

• Occupancy percentage

• Domestic occupancy percentage

• Multiple occupancy percentage

• Single Occupancy percentage

The _______is usually submitted with the night audit work to show that all accounts have been properly reset.

• Z card

• D card

• M Card

• I Card