Business Management - 3rd 9 Weeks Exam Review

_____ considers long-term issues regarding allocation of resources, priorities, and responses to external environmental factors.

• Strategic Planning
• A Single-use plan
• Standard operating procedures
• Tactical goals

The goal of _____ is to identify and complete the procedures necessary to achieve tactical and strategic goals.

• a reward system
• strategic planning
• policies
• operational planning

Managers gather, analyze, and interpret all relevant data concerning a planning issue by performing a(n) _____.

• situational analysis
• inspection
• standard routine
• SWOT

A SWOT _____ gathers data about internal and external factors to help with strategic planning.

• Plan
• Analysis
• Routine
• Program

Automation is one way that _____ leads to increased productivity.

• capacity
• technology
• education
• output

The acquisition of resources to make products or provide services is the responsibility of _____ management.

• Purchasing
• Inventory
• Supply
• Marketing

Organizations concerned about customer _____ work to impress consumers by meeting their needs and desires.

• Costs
• Satisfaction
• Option 3
• Experience

The requirements for _____ certification are described by ISO 9001 standards.

• Quality management
• Quantity management
• Environmental management
• Fully-automated operations

The moving of products, resources, and goods from one place to another is _____.

• Logistics
• Outsourcing
• Certification
• Lean manufacturing

_____ is comprised of the regulations, policies, and rules guiding organizational behavior.

• Quality management
• International Trade
• Governance
• Corporate integration