Chap 3 legal

are methods and approaches that

guide a legal assistant/secretary/

paralegal in relation to the legal

profession.

(a)  

it directs the legal assistant in applying

his/her special skills, knowledge, and

character attributes required in the field.

- it helps the legal assistant identify and

complete general or corporate records and

finish the assigned tasks under supervision;

and

- it covers discreet and ethical behaviors that

are essential in the world of legal profession.

(a)  

Management Areas in a Law Office:

Answer explanation

1. New Client Management

2. Docket Management

3. Billing Management

Speaking with clients is a common part of and

While the receptionist of larger or medium-sized firms may be the

first person a client or visitor meets,and is nearly always

the liaison between the attorney and client.

(a)  

Legal Secretary is in direct contact with the

client quite often, particularly when it comes to

Answer explanation

relaying

messages, sending paperwork, having the client provide required

information, and scheduling appointments.

how to deal with difficult or irate people.

While you may encounter sticky situations, keep in mind that the

three most important skills you must have a

(a)  

In some situations, this may be difficult, such as in cases

of a criminal nature; however, you must remember that the

entire basis of the American justice system is the concept

that defendants ar

• "innocent until proven guilty."

• must consistently maintain a non-biased

  attitude.

• ability to mediate well,

Wherever possible, answer clients'

questions

Answer explanation

calmly and patiently.

True or False

Legal secretary should offer legal

advice to the clients?

(a)  

Answer explanation

In situations where specific legal

advice is required, you should

have your attorney contact the

client rather than offer legal

advice, no matter how much you

actually know about the case;

and

When your office is hosting meetings, interrogatories,

or other business gatherings

Answer explanation

should plan ahead

to provide meals.