Food & Beverage Assessment Questions

Why is it important to have the correct footwear?

• To look trendy

• To be the same as everyone else

• To protect your feet from hazards

• To be comfortable

Why is it important to wear gloves when setting up tables?

• To follow procedures

• To ensure you do not mark the glasses etc

• To protect yourself

What should you do with table cloths before they are placed on the table?

• Iron them

• Do nothing

• Check it is clean

What should you do with cutlery before it gets put on the tables?

• Breathe on it to polish it

• Clean it with soap

• Polish it

How should we move around the table during service?

• Clockwise

• Anticlockwise

• It doesn't matter

• First clockwise and then anticlockwise

What are the two different types of spoons?

• Soup spoon

• Dessert spoon

• Ice Cream spoon

• Tea spoon

What are the consequences of not following dietary requirements for the staff and customer?

• No consequence

• Allergic reaction

• Death

• Poor customer service

What should you do if you are unsure of the ingredients in a meal?

• Make it up

• Just say I don't know and I cannot help you with that one

• Ask the chef

• Tell the customer to read the menu

What is crumbing down?

• Clearing the crumbs away before coffee service

• Offering a dessert

• Clearing the table away

• Making a snail

How many cups in one pot of coffee?

• 4

• 6

• 8

• 10