Exp Learning Ethics Quiz

After returning from vacation you find that a draft letter you had left on your desk has been signed and sent by your assistant. You realise that some key details in the text are wrong and could lead to a claim for negligence against you by your client. Which of the following courses of action is supported by the ethical standards of your profession?

Select one:

• Dismiss your assistant

• Correct the letter and send to the client without further explanation 

• Contact the client to advise them of the error and decide together on the action to be taken

• Choose not to devote resources to an administrative error and leave it to your assistant to resolve the dilemma

Your firm enlists you to assist in a bid to replace a row of structurally unsound houses in a local town with a new development. One of the houses was your grandparents' home and you have fond memories of time spent there as a child. As a result, you do not support the proposal Which of the following responses are appropriate?

Select one

• Obstruct the bid in an attempt to save the houses

• Minimally assist in the bid and hope that it fails

• Put your reservations aside, maintain professionalism and assist with the bid to the best of your ability

• Declare your conflict of interest to your employers

You are sent a luxury hamper by a client for a job well done. You are happy to accept the gift, though you learn your firm has no formal gift register. Which of these possible responses is in accordance with the RICS Rules of Conduct?

Select one:

• Enjoy the hamper without registering it.

• Keep a record of the gift and suggest to your HR department that they may wish to introduce a formal gift register

• Inform your line manager of the gift and share it around the office

• Speak to your line manager to assess whether it is appropriate to accept the gift and make a note of the decision

A colleague is soon to join a new firm. You discover they are secretly planning on taking your firm's confidential client list with them. Which of these possible responses are recommended by the ethical standards?

Select one:

• Do nothing

• Talk to your colleague and agree to do nothing as long as they agree not to take the list

• Report your colleague through the firm's internal reporting system

• Report your colleague to the police

A senior colleague gives you a site report to pass on to a client. The client is a non-commercial client who has not used services from an RICS professional before. Looking through the report you realise that it is written in highly technical language not readily understandable to a general audience. Which of the following courses of action (if any) are supported by the RICS Rules of Conduct?

Select one or more:

• Trust your colleague's judgment and pass on the report as is

• Meet up with the client and talk them through the technical language of the report

• Raise your concerns and ensure that the report is rewritten in a more accessible manner

• Provide the client with the report but warn them that they will be unlikely to be able to understand the content

While out for a meal with your family at a local restaurant, you notice one of your clients, for whom you are carrying out surveying work, dining at a nearby table. They give you a friendly wave. You get up to use the bathroom at the end of the meal, and when you return you find that the client has paid your bill and left. Which of the following is the best course of action in this situation according to the ethical standards?

Select one:

• Inform your employer; be transparent and seek their advice

• Do nothing the bill is relatively low

• Immediately cease any work with the client

• Give the client cash to the cost of the bill next time you see them

Visiting a development where a senior colleague is working you notice that basic health and safety precautions are not being taken. When you raise this with your colleague they evade the issue and joke about your obsession with pointless bureaucracy and red tape. Which of the following courses of action is supported by your professional responsibilities?

Select one:

• Raise your concerns about health and safety on the site with a more senior colleague

• Report your colleague to the police

• Raise your concerns about health and safety on the site with the client

• Conduct a full health and safety inspection of the site yourself

A colleague suggests that your firm should start using a new drone system for mobile mapping. While you have used drones in the past, this system is different in that the drones will be controlled by an artificial intelligence system with minimal human input. Which of these possible responses are in accordance with the RICS Rules of Conduct?

Select one or more:

• Ensure that the system is safe before agreeing

• Ensure that the system delivers accurate results before agreeing.

• Ensure that you have a good understanding of how the system works before agreeing.

• Refuse

Your client, a large American company with branches around the world; has seconded you to work in another country. The client insists on paying half your fee in American Dollars and half in the local currency. You were told this was for 'tax purposes. You are concerned this is not standard practice. Which of these possible responses are in accordance with the RICS Rules of Conduct?

Select one or more:

• Accept the client's explanation.

• Seek to clarify the payment arrangement with the client, noting your concerns.

• Withdraw from the project and return home.

• Speak to your firm's finance department about the situation.

You manage a property for a client, and it is currently vacant. A prospective tenant has expressed an interest and your client has appointed you to handle the letting. Some properties in the area have recently been linked with a health scare due to certain materials. Your client refuses to confirm or deny that any of the materials linked to the scare are present. Which of these possible responses are in accordance with the RICS Rules of Conduct?

Select one or more:

• Handle the letting but advise your client to advise the prospective tenant about the issues.

• Carry out your own investigation to be sure the materials are not present.

• Advise the prospective tenant of the issues yourself

• Ensure your client conducts a full investigation before you handle the letting for the prospective tenant