ALL LESSON

What is the definition of a crisis?

• A time of celebration and joy

• A state of happiness and contentment

• A period of disorganization during which people attempt to solve problems

• A period of stability and predictability

Where does the term 'crisis' originate from?

• French word 'crise' meaning change

• Latin word 'emergencia' meaning dipping/plugging

• German word 'krise' meaning conflict

• Greek word 'krisis' meaning to separate

What is the purpose of crisis management?

• To effectively deal with major events that threaten harm

• To create chaos and confusion

• To increase the likelihood of a crisis occurring

• To ignore problems and hope they go away

What is the first phase of crisis management according to the National Crisis Management Framework?

• Pro-active phase

• Reactive phase

• Preventive phase

• Post-action phase

What is the main goal of the Negotiation Unit in crisis management?

• Escalate the situation

• Increase the intensity of the crisis

• Create chaos and confusion

• Serve life, prevent destruction, and pave the way for a peaceful resolution

What is the importance of surprising readers according to the text?

• Should never be forgotten by any aspiring writer

• Is irrelevant in writing

• Should be avoided at all costs

• Does not impact the quality of writing

What are the types of threats mentioned in the text?

• Clear, Cloudy, Sunny, Rainy

• Obvious, Hidden, Known, Unknown

• Visible, Invisible, Audible, Tactile

• Direct, Indirect, Veiled, Conditional

What is the first step in the decision-making process according to the text?

• Select the alternative

• Assess qualitative factors

• Identify alternatives

• Define the problem

What is the purpose of the Activation Protocol in a crisis management plan?

• To include triggers for the crisis management plan

• To create confusion and chaos

• To delay the response to a crisis

• To ignore the crisis

What is the main focus of the External Communication Plan in a crisis management plan?

• Creating more confusion during a crisis

• Avoiding any form of communication

• Keeping information internal and not sharing with anyone

• Communicating with the public and key external stakeholders