Marketing Class Quiz

Which of these would be considered observable artifacts in an organization?

• Values

• Rituals

• Awards

• Decorations

• Sales

In order to implement a particular organizational strategy, managers must determine the right kind of organizational: (Choose every correct answer.)

• Structure

• Performance

• Demonstration

• Culture

The type of organizational culture that has a strong external focus and values stability and control is a(n) ____ culture.

• adhocracy

• market

• clan

• hierarchy

How do human resource practices contribute to an organization's strategic goals?

• By enforcing executive decisions

• By hiring employees whose personal values align with the company's mission statement

• By making sure employees have the proper skills and motivation

• By punishing employees who operate outside the chain of command

A system of shared beliefs and values that develops within an organization and guides the behavior of its members is called organizational _______.

• policies

• attitude

• culture

• demeanor

______ represent core, taken-for-granted, unobservable aspects of an organization's culture.

• Basic assumptions

• Observable artifacts

• Enacted values

• Espoused values

A company's _______ is the large-scale action plan that encompasses the company's vision and is used to create the direction for the business.

• structure

• forecast

• culture

• strategy

Human resource practices encompass everything an organization uses to manage its _____.

• payroll expenses

• worker efficiency

• employee satisfaction

• human capital

More positive organizational outcomes are associated with _____ cultures.

• adhocracy

• market

• clan

• hierarchy

According to the competing values framework (CVF), organizational _____ varies along two dimensions.

• effectiveness

• focus

• structure

• differentiation