vocal and physical presencen_M4

There is a commonly quoted statistic which says that only ______ of a message is communicated with

words (verbal) while the other _____ comes from non-verbal communication (voice and body

language). 

• 7% , 93%

• 93% , 7%

When you speak, your ______ reveals your thoughts and your feelings through your pitch, volume,

tone, pace and intonation.

• mannerism

• listening

• voice

Someone projecting

confidence has ______ posture to engage with the audience.

• an upright

• an open

• a relaxed

• all of these

A fast rate of speech shows

• excitement

• importance

You can develop anticipation, intrigue, suspense in your audience by....

• talking loudly

• taking pauses

• talking quickly

• talking in a high squeaky pitch

True or False - When multitasking, maintain eye contact with the speaker for a few seconds to show you are engaged in the discussion.

• True

• False

Fiddling with hands or hair, looking down, slumped posture demonstrates...

• professionalism

• confidence

• composure

• disinterest/nervousness

controlled gesture, upright posture, smiling, eye contact demonstrates...

• nervousness

• anger

• irritation

• confidence and composure

Your non-verbal behaviour and verbal message should be matched in order to connect clearly and positively with our audience.

• True

• False

Flat tone, too loud volume, high pitch, fast pace demonstrates

• confidence, composure, competence, disinterest

• confidence, lack of composure, competence, interest

• confidence, composure, incompetence, interest

• confidence, composure, competence, interest