March IBC

Meta Business Suite enables you to manage your online presence from your Facebook Page, Messenger and Instagram business account in one place.

• True

• False

You have the option to see messages and comments from Facebook and Instagram and use automated responses.

• True

• False

Unscheduled posts can help you to stay connected with your customers. People can build trust and learn more about your business through regular posts, so make a plan to share content consistently. 

• True

• False

How can you manage your Facebook and Instagram presence with Meta Business Suite?

• Communicate with customers and create, schedule and analyze content all in one place

• Review content to use for inspiration and plan a content schedule on Instagram only

• Schedule, share and post content to your Facebook Page only

What should you consider when you create and schedule content on Facebook and Instagram with Meta Business Suite?

• 
  

  Reusing posts that did not perform as well to increase exposure and reach

• Creating a plan for posts in advance and learning from past performance

• Posting content onto only one technology at a time so people won't get confused

Which Meta Business Suite tool helps you connect with customers on Facebook, Instagram and Messenger?

• Settings

• Insights

• Inbox

Instant replies send an automatic message as soon as someone messages your business for the first time.

• True

• False

Away messages are not automatic replies sent to customers when you can't respond immediately.

• True

• False

Which of the following can help you organize your chats into categories?

• Emojis

• Notes

• Labels

Which of the following Messenger business features can you use to send an invoice or keep track of where customers are in the process of a purchase?

• Catalog

• Activity

• Label