Culture Activity GREAT & DNA SERVICE

Culture Activity GREAT & DNA SERVICE

Professional Development

21 Qs

quiz-placeholder

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Culture Activity GREAT & DNA SERVICE

Culture Activity GREAT & DNA SERVICE

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Indayani TNP

Used 8+ times

FREE Resource

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berikut adalah nilai-nilai budaya Mitra Keluarga..

Caring, Respect,Inisiatif, Excellence, Teamwork

Caring, Respect, Excellence, Innovatif, Teamwork

Caring, Excellence, Responsif, Innovatif, Teamwork

Caring, Exclusive, Respect, Innovatif, Teamwork

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berkreatifitas dengan sikap kerja yang selalu berusaha mencari ide, konsep dan metode sehingga menghasilkan terobosan untuk perbaikan merupakan definisi dari...

GREAT

Konsisten Berkesinambungan

Excellence

Innovatif

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dibawah ini yang tidak termasuk ke dalam DNA service adalah

Caring

Trustworthy

Innovative

Teamwork

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Fitur yang memungkinkan pelanggan untuk mengunggah review pengalaman mereka mencoba produk layanan layanan terkait. Ulasan ini akan muncul di bagian Google Maps dan dapat dibaca oleh siapapun.

NPS

Google Review

Evaluasi

Handling Complain

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Manakah dibawah ini media penyimpanan komplain yang digunakan diMIKA JAS ?

Google review

Instagram

NPS

Email

Answer explanation

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Yang tidak termasuk GREAT adalah ?

Caring

respect

Excellence

Empati

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berapa nilai google review Mitra Keluarga JAS bulan ini ?

4.4

4.5

4.6

4.7

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