Robbins ch 1

Below are interpersonal roles of manager according to Mintzberg, except:

• Liaison

• Figurehead

• Disseminator

• Leader

Below are informational roles of manager according to Mintzberg, except:

• Negotiator

• Spokesperson

• Disseminator

• Monitor

Below are decisional roles of managers according to Mintzberg, except:

• Entrepreneur

• Disturbance handler

• Resource allocator

• Leader

The ability to apply specialized knowledge or expertise

• Conceptual skills

• Human skills

• Technical skills

The mental ability to analyze and diagnose complex situations

• Conceptual skills

• Human skills

• Technical skills

Human skills is needed in which level of employment?

• Staff level

• Managerial level

• Top management level

Conceptual skills is mostly needed in which level of employment?

• Staff level

• Managerial level

• Top management level

Main disciplines that contribute to organizational behavior:

• Psychology

• Social psychology

• Sociology

• Anthropology

Globalization gives more pressure to organization in term of:

• Increased foreign assignments

• Working with people from different cultures

• Overseeing movement of jobs to countries with low-cost labor

• Adapting to differing cultural and regulatory norms

There are challenges for organizational behavior, except:

• Employee well-being at work

• Social media

• Green office

• Positive work environment