Ch 9.1 Quiz

What is a relationship called that exists to accomplish a task or goal?

• A working relationship

• A romantic relationship

• Marriage

• A family relationship

You need to take the (a)   , or first step to improve a relationship.

Which of the following skills is necessary in a good working relationship?

• Friendly attitude

• Respect

• Reciprocation

• All of the above

What is the ability to work with others toward a common goal called?

• Reciprocation

• Maturity

• Cooperation

• Teamwork

What is a giving and receiving in return called?

• Reciprocation

• Cooperation

• Working

• Etiquette

What are good manners called?

• Respect

• Empathy

• Etiquette

• Custom

In most working relationships, someone has ________.

• The upper hand

• The best office

• Authority

• Knowledge

Which of the following is not accurate?

• Having authority is often part of a job

• Authority is used to get the work done

• Being in authority is difficult

• Being in authority is a right

As a worker, you have two basic relationships: with your manager and with ________.

• Your community

• Your coworkers

• Your family

• Your friends

What is one responsibility of the manager?

• The workers

• The office equipment

• The office party

• The family