MI31 3.02 Technology in Selling Quiz

What is a blog?

• A method for monitoring the delivery of email messages.

• A seminar conducted over the Internet.

• A discussion or informational website published on the World Wide Web.

• A technology that allows users in different locations to hold face-to-face meetings without moving to a single location.

What is the primary goal of Customer Relationship Management (CRM)?

• To monitor and track email messages.

• To improve business relationships with customers.

• To assist sales productivity by generating revenue reports.

• To provide a platform for social networking.

What does Sales Force Automation (SFA) software primarily focus on?

• Monitoring the delivery of email messages.

• Managing all company's relationships and interactions with customers.

• Assisting sales productivity by managing sales tasks.

• Leveraging social networks to find sales prospects.

What is the purpose of sales productivity apps?

• To conduct seminars over the Internet.

• To track the location of sales representatives.

• To assist in email tracking.

• To assist sales productivity by which is the amount of revenue generated for a specific period of time.

What is the main function of social selling software?

• To conduct virtual learning classes.

• To leverage your social network to find the right prospects and build trusted relationships.

• To automate sales force tasks.

• To provide a platform for blogging.

What is the concept of Virtual Learning?

• It is a series of digital audio files made available on the Internet.

• It is distant learning conducted online classes using a learning management system (LMS).

• It is a network of remote servers that are hosted on the Internet to manage, store and process data.

• It refers to applications and practices for the collection, integration, analysis, and presentation of information to help salespeople.

What does Virtual Instructor Led Training (VILT) refer to?

• A seminar conducted over the Internet.

• Training that is delivered in a virtual or simulated environment.

• A technology for managing all your company's relationships and interactions with customers.

• Software used to assist sales productivity which is the amount of revenue generated for a specific period of time.

What are webinars?

• A technology that allows users in different locations to hold face-to-face meetings without moving to a single location.

• A discussion or informational website published on the World Wide Web.

• A seminar conducted over the Internet.

• A digital audio file made available on the Internet for downloading to a computer or mobile device.

Social networks are dedicated websites or other applications which enables users to communicate with each other by posting information, comments, messages, images, etc.

• True

• False

Cloud-based technology is

• Hardware-based technology
• A network of remote servers

• Local-based technology
• On-premise technology