Communication Skills Quiz

Which of the following statements about writing skills in today's business world is correct? a. Because of today's emphasis on technology, the need for good writing skills is not important. b. Employees today can expect to write fewer messages than in previous years. c. Today's employees must use a variety of media to communicate with others. d. Only employees in fields such as communications and public relations must be able to write effective business messages.

Melissa completed her undergraduate studies in May, she is now pursuing a master's degree in business administration is an example of a _______.

The central objective of communication is the transmission of meaning.

• True

• False

Most people are good listeners.

• True

• False

Active-voice verbs are preferred in business writing.

• True

• False

The best way to judge the success of your communication is through feedback.

• True

• False

This example is not a well-written sentence because it incorporates insensitive and biased language. Therefore, it should be revised. One way to revise this sentence is Every mechanic must submit a timesheet by Friday.

• True

• False

Well-designed documents increase readability and audience comprehension.

• True

• False

Nonverbal communication includes only those behaviors that are intended.

• True

• False

I am sending this message to let you know that Tuesday's meeting has been cancelled is ineffective because it contains a long lead-in.

• True

• False