Business Management I Unit 2

What is the first task in the human resources management activity of staffing?

• recruiting.

• determining need.

• determining job descriptions.

• screening and selecting applicants.

Why is it important for employees to follow the rules of conduct established by management?

• prevent workplace conflict.

• reduce the need for professional development.

• maintain a consistent and fair work environment.

• ensure that everyone is compensated the same way.

What does the role of ethics in human resources management involve?

• using resources wisely.

• planning the hiring process.

• treating all employees fairly.

• organizing employees into groups.

Which is an example of an ethical dilemma that human resources managers may encounter?

• recruiting job candidates

• promoting a qualified employee

• developing an employee pay scale

• hiring a friend or family member

Which is an example of human resources management?

• Kurt prepares a press release to distribute to the media.

• Tony explains the company's policies to a new employee during orientation.

• Ava speaks with a new vendor to establish sales terms and to place an order.

• Jennifer gathers sales information to develop a quarterly report for her supervisor.

A human resources department uses interactive computer simulations to help employees learn how to do their jobs. For which purpose is the department using this technology?

• compliance

• evaluation

• hiring

• training

Which is a compliance issue?

• minimum wage

• conflict mediation

• carpool organization

What does a workforce analysis assess?

• Future human resources needs.

• Human resources that are available.

• How many hours each job task takes to complete.

• The number of staffing tasks each manager completes.

Which question should a manager consider when hiring a new employee?

• "What is the company's vision?"

• "How should the workload be distributed?"

• "How will the company compensate this worker?"

• "What are the company's product quality standards?"

When developing a human resources management strategy, managers should:

• Set up an organizational structure.

• Hire as many recruiters as possible.

• Identify business goals and the best ways to achieve them.

• Determine how to bridge gaps between HR needs and available HR.