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Chapter 10: Establishing the Performance Management System

Authored by Ngô Linh

English

University

Used 3+ times

Chapter 10: Establishing the Performance Management System
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the purposes of performance management?

Feedback

Documentation, Feedback

Development, Documentation

Feedback, Development, Documentation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are several elements that establish the SMART?

6

5

7

4

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Does actual performance deviate from the standard?

Yes

No

Yes but trivial

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which method is often described as “putting out fires”?

Immediate action deals with symptoms

Basic corrective action deals with causes

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is not the factor distort appraisals?

Salary

Central tendency

Leniency

Inflationary pressures

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The reverse halo effect, also known as ...

Halo effect

Horn effect

Lightning effect

Ghost effect

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is not an absolute standard appraisal method?

Checklist

Group order

Forced-Choice

Critical Incident

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