Healthcare Workplace Skills

What does active interest and excitement in a workplace context refer to?

• Honesty

• Initiative

• Enthusiasm

• Inspiring

Which of the following is NOT considered an employability skill?

• Basic Computer Operation

• Writing Skills

• Knowledge of the Healthcare System

• Sales

Effective time management includes which of the following behaviors?

• Prioritizing Goals and Tasks

• Establishing Routines

• Utilizing Schedule Tools

• All of the Above

What is an empathetic response by a health care worker to a patient who expresses distress about impacting their family due to illness?

• Don't worry, they understand.

• No, you are not.

• It must be frustrating not to be able to help your family.

• You need to understand that you would not be much help to them while you are sick.

When a patient complains about pain and the dental assistant responds that some people have very sensitive teeth, this response is an example of:

• Competence

• Patience

• Enthusiasm

• Tact

True or False: Biology and chemistry are considered STEM fundamentals.

• True

• False

Tags

NGSS.HS-PS1-2

NGSS.HS-PS1-4

True or False: Interpersonal skills cannot be developed or improved upon.

• True

• False

What does the term 'tact' refer to in a professional setting?

• The ability to recognize and understand the feelings of others.

• The ability to manage time effectively.

• The ability to perform tasks with skill.

• The ability to work independently.

What does the acronym STEM stand for?

• Science, Technology, Engineering, and Medicine.

• Science, Training, Engineering, and Mathematics.

• Science, Technology, Environment, and Mechanics.

• Science, Technology, Engineering, and Mathematics.

What is one way to show discretion in a professional setting?

• Sharing confidential information

• Protecting private documents and information

• Ignoring data privacy policies

• Discussing private matters openly