Ch 10 Decision Making and Problem Solving Test Review

What is the first step in making a choice?

• weigh your options

• consider consequences

• identify the problem

• gather information

What is the best way to start dealing with a big problem?

• Break the problem into parts.

• Focus all of your energy on the problem.

• Try to forget about the problem.

• Bring the problem to someone else’s attention.

After identifying a problem, what should you do next?

• identify options

• place blame on someone

• list causes and effects

• move to the next problem

Which of the following means positive quality?

• flaw

• trait

• quirk

• merit

How can you find information about a problem?

• locate books and magazines

• search the Internet

• talk to others

• All of the above

What do we call the result of an action?

• consequence

• ambition

• goal

• conclusion

To make a decision, you must have something to base your decision on. Basing your decision on which of the following will cause the fewest regrets?

• what others tell you to do

• what you believe

• what can be done the fastest

• what is easiest

Which of the following is a good question to ask yourself in evaluating the results of a decision?

• What other problems are you facing?

• What are the symptoms of this problem?

• Why is this a problem?

• Was your goal realistic?

Which of the following is not a tip that can help you make sound decisions?

• Act as quickly as possible.

• Base decisions on your values.

• Make decisions when you are clear-headed.

• Base your decisions on research and facts.

What is a term for refusing to face the fact that a problem exists?

• excuse

• denial

• accountability

• responsibility