Final Term-Lesson 1 Quiz-QSM

What is one of the best predictors of effective leadership according to Psychology Today?

• Change management

• Social Intelligence (SI)

• Decision-making

• Conflict management

What is the term used to describe all the positive and constructive employee actions and behaviors that aren't part of their formal job description?

• Sportsmanship

• Conscientiousness

• Courtesy

• Altruism

What is the key factor for organizational success according to the text?

• Industry knowledge/expertise

• Learning agility

• Having the right leaders in the right positions

• Courage

What is the term used to describe the art of combining two seemingly opposite opinions?

• Change management

• Conflict management

• Decision-making

• Reconciliation

What is the term used to describe the ability to continually learn, unlearn, and relearn?

• Learning agility

• Being a good coach & being trustworthy

• Emotional intelligence (EI)

• Inclusiveness

What is the term used to describe the capacity to understand and manage our own emotions?

• Motivation

• Self-regulation

• Self-awareness

• Empathy

What is the term used to describe the ability to understand people's emotions and emotional situations?

• Self-regulation

• Self-awareness

• Motivation

• Emotional intelligence (EI)

What is the term used to describe the ability to operate effectively in various social situations?

• Conflict management

• Decision-making

• Social Intelligence (SI)

• Change management

What is the term used to describe the capacity to understand different social situations and dynamics?

• Conflict management

• Change management

• Decision-making

• Social Intelligence (SI)

What is the term used to describe the ability to share the company's vision in a compelling way?

• Interpersonal skills

• Change management

• Emotional intelligence (EI)

• Sharing a compelling vision