
Workplace Language Skills
Authored by Seow Li Yuan
Other
University
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As per the information provided, which soft skill is highlighted as crucial for success in the workplace?
Technical proficiency
Leadership abilities
Effective communication
Problem-solving skills
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Effective workplace communication often leads to increased conflicts and lower employee morale.
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apart from enhancing communication skills, what is cited as a cognitive benefit of learning a new language?
Apart from enhancing communication skills, what is cited as a cognitive benefit of learning a new language?
Increased emotional intelligence
Enhanced memory and information processing
Improved creativity
Greater adaptability to change
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which technique is recommended to improve focus during active listening?
Engaging in side conversations
Practicing mindfulness meditation
Repeating the speaker's words mentally
Checking social media notifications
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What behavior during conversation can be perceived as disrespectful and disruptive to effective communication?
What behavior during conversation can be perceived as disrespectful and disruptive to effective communication?
Maintaining eye contact
Interrupting the speaker
Demonstrating empathy
Using open body language
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Making appropriate eye contact is an important non-verbal cue in face-to-face communication.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which action demonstrates assertiveness in workplace communication?
Which action demonstrates assertiveness in workplace communication?
Avoiding eye contact
Using vague language
Standing up for one's beliefs respectfully
Focusing solely on one's own perspective
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