NEW HIRE ASSESSMENT_CUSTOMER SERVICE

Passage
•
Professional Development
•
Professional Development
•
Easy
IDeA Edu
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10 questions
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1.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the procedure of walk-in guest service!
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2.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the procedure of calling Hotel/Restaurant for offering Job Placement MoU!
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3.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the requirements of student candidates!
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4.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the procedure of handling online/offline interview for new candidates of IDEA Participants!
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5.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the procedure of handling contract signation!
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6.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the whole process of recruitments of new candidates of IDEA Participants!
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7.
OPEN ENDED QUESTION
5 mins • 10 pts
Please explain the procedure of sending and following up MoU to Hotels!
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