OPS QUIZ!

HOW LONG DO RESERVATIONS LAST BEFORE BEING CLEARED BY OPS?

• 1 WEEK

• 48 HOURS

• 24 HOURS

• WHATEVER I WRITE ON THE RECEIPT

WHICH APPS SHOULD BE OPENED WHEN STARTING THE DAY?

• TIK TOK

• JOURNEY AND

  X-STORE

• CATALOG

• VAP

WHEN RETICKETING SHOES AND LG, WHAT'S THE PROPER PROCEDURE?

• PRINT OUT 2 SHELF LABELS AND 2 RFIDS

• PRINT OUT RFID AND A SHELF LABEL

• PRINT OUT A SHELF LABEL

• FIRST OPEN ONE-ID TO CHECK FOR NFC CHIP TO PRINT THE RFID, AND THEN SHELF LABEL

IF YOU DON'T KNOW THE SKU OF A LG PIECE YOU'RE SELLING,

WHAT'S THE MOST ACCURATE WAY OF FINDING OUT?

• ASKING ANOTHER ADVISOR

• LOOKING UP THE PIECE ON CATALOG

• USING ONE-ID

• ASK THE CLIENT

WHAT'S THE MOST COMMON INVENTORY ISSUE WE SEE

AFTER COMPLETING AN INVENTORY RECONCILIATION?

• THEFT

• SIZE/COLOR INVERSIONS

• INCORRECT SKU TYPED

• IP LOSS

HOW MANY TIMES A WEEK DOES THE OPS TEAM COMPLETE A RFID SCAN?

• 5 TIMES

• 7 TIMES

• 14 TIMES

• 1 TIME

WHICH CODE SHOULD YOU SCAN WHEN RINGING UP PRODUCT?

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WHAT SHOULD A PAID HOLD HAVE AND WHERE SHOULD IT BE?

• NO SIGN OFF NEEDED, LET OPS KNOW, MANAGER NOT NEEDED

• JUST A MANAGER SIGN OFF, PLACED WITH LAYAWAYS

• PLACED IN MANAGER'S OFFICE

• MANAGER APPROVAL, WITH RECEIPT ON DISPLAY, PLACED IN PAID HOLDS AREA

WHAT'S THE TYPE OF CHIP LOCATED INSIDE MANY OF OUR BAGS AND SHOES?

• CHOCOLATE CHIP

• NFC CHIP

• RFID CHIP

• CPU CHIP

WHAT'S THE QUICKEST WAY FOR THE OPS TEAM TO FIND THE UPS TRACKING?

• REGISTER NUMBER

• SEND SALE ID

• CLIENT'S NAME

• SKU OF PRODUCT SOLD