*RCI - Club Royale (Review - Day 3 topics) 05/11/24

*RCI - Club Royale (Review - Day 3 topics) 05/11/24

Professional Development

14 Qs

quiz-placeholder

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*RCI - Club Royale (Review - Day 3 topics) 05/11/24

*RCI - Club Royale (Review - Day 3 topics) 05/11/24

Assessment

Quiz

Professional Development

Professional Development

Easy

Created by

Global Learning MSS

Used 2+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

A guest can enroll in the loyalty program at any time but will not accrue points until a qulifying cruise is completed.
True
False

2.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

How to change the marketing permissions in Siebel Loyalty?

From 360view locate the RCI Operational Permissions column

From 360view locate the RCI Marketing Permissions column

From 360view locate the AZA Marketing Permissions column

From 360view locate the Travel Preference Tab.

3.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Using the CAS 305479205, how much the actual win/loss of their recent sailing?
$7,653
$6,414
$7,635
$6,865

4.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Using the CAS 360971322, how much the total theo during the previous sailing on Allure of the seas on March 1,2024?
$5,679
$3,546
$9,278
$9,278

5.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

This enables us to provide targeted offers to our guests based on the level of thier play.
Discretionary Folio
Promo Chips
Player Tracking
Instant Reward Certificate

6.

MULTIPLE CHOICE QUESTION

5 mins • 1 pt

Guest will not earn points from any amount spent playing in excess of the original FreePlay.

True
False

7.

MULTIPLE SELECT QUESTION

5 mins • 1 pt

Which of these data cannot be shared to the guest?
Theoretical Win (Theo)
Reward Points
Actual Loss (actual)
Tier Points

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