*RCI - Club Royale (Review - Day 3 topics) 05/11/24

A guest can enroll in the loyalty program at any time but will not accrue points until a qulifying cruise is completed.

• True
• False

How to change the marketing permissions in Siebel Loyalty?

• From 360view locate the RCI Operational Permissions column

• From 360view locate the RCI Marketing Permissions column

• From 360view locate the AZA Marketing Permissions column

• From 360view locate the Travel Preference Tab.

Using the CAS 305479205, how much the actual win/loss of their recent sailing?

• $7,653
• $6,414
• $7,635
• $6,865

Using the CAS 360971322, how much the total theo during the previous sailing on Allure of the seas on March 1,2024?

• $5,679
• $3,546
• $9,278
• $9,278

This enables us to provide targeted offers to our guests based on the level of thier play.

• Discretionary Folio
• Promo Chips
• Player Tracking
• Instant Reward Certificate

Guest will not earn points from any amount spent playing in excess of the original FreePlay.

• True
• False

Which of these data cannot be shared to the guest?

• Theoretical Win (Theo)
• Reward Points
• Actual Loss (actual)
• Tier Points

Discretionary Folio Comps can be used for Medical and gratuities charges

• True
• False

The amount of money a player is expected to lose based on the long run statistical advantage the casino has on the game being played

• Actual Loss (Actual)
• Reward points
• Theoretical Win (Theo)
• Tier Credit

guest will earn 1 tier points for every $5 coin in

• Slot Machine
• VideoPoker
• Blackjack
• Roulette