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Professional Communications Quiz

Authored by M Steinhauser

Business

11th Grade

Used 4+ times

Professional Communications Quiz
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81 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "Active listening" refer to?

Fully participating as a person processes what other people say

Ignoring parts of a conversation

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is "Advertisement" defined as?

An unpaid endorsement by a celebrity

A sales message that is paid for by a sponsor

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which term describes a characteristic that an individual has developed naturally?

Skill

Aptitude

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is meant by "Barrier" in communication?

A type of nonverbal communication

Anything that prevents clear, effective communication

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of "Bias-free words" in professional communications?

To use neutral words imparting neither a positive nor negative message

To impart a negative or positive message

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the term "Certification" refer to in a professional setting?

C) A set of skills required for effective teamwork.

B) A professional status earned by passing an exam focused on a specific body of knowledge.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is meant by "Code of conduct" in a workplace?

A) Guidelines for managing conflicts within a team.

C) The manner in which employees should behave at work or when representing the company.

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