Strategic Public Management (C1)

What does NPM stand for in the context of public sector management?

• New Public Management

• Nonprofit Management

• National Public Movement

• New Performance Management

Answer explanation

NPM stands for New Public Management in the context of public sector management.

Who introduced the notion of New Public Management (NPM) in 1991?

• John Thompson

• Christopher Hood

• David Osborne

• Mark Moore

Answer explanation

Christopher Hood introduced the notion of New Public Management (NPM) in 1991, making him the correct choice.

What is the main goal of implementing a performance management system in a company?

• Reduce inefficiency

• Increase red tape

• Enhance accountability and performance

• Constrain adaptability to stakeholders

Answer explanation

The main goal of New Public Management (NPM) is to improve accountability and performance, not to reduce efficiency, increase bureaucracy, or limit responsiveness to stakeholders.

Which of the following is NOT a characteristic of New Public Management (NPM)?

• Adoption of private sector management style

• Emphasis on control of output only

• Decentralisation and devolution

• Professionalism in the public sector

Answer explanation

The correct choice is 'Emphasis on control of output only' as it is NOT a characteristic of New Public Management (NPM). NPM focuses on various aspects including adoption of private sector management style, decentralisation and devolution, and professionalism in the public sector.

According to David and David (2017), what is the essence of Strategic Management in the context of a business organization?

• Flexible

• Customer-focused

• Competitive

• Cost efficiency & effectiveness

Answer explanation

According to David and David (2017), the essence of Strategic Management is Cost efficiency & effectiveness.

Who authored the book 'Reinventing Government' in 1992?

• John Thompson

• Christopher Hood

• David Osborne

• Mark Moore

Answer explanation

The correct author of the book 'Reinventing Government' in 1992 is David Osborne.

What are the three main management dimensions of the Strategic Triangle in public sector management?

• Political Management, Operations Management, Strategic Management

• Political Management, Cooperation Management, Operations Management

• Strategic Management, Cooperation Management, Governance Management

• Political Management, Financial Management, Operations Management

Answer explanation

The correct dimensions of the Strategic Triangle in public sector management are Political Management, Cooperation Management, and Operations Management.

What is the key responsibility of Middle Managers in the Strategic Triangle?

• Political Management

• Cooperation Management

• Operations Management

• Strategic Management

Answer explanation

Middle Managers in the Strategic Triangle are primarily responsible for Cooperation Management, which involves fostering collaboration and teamwork among different departments or teams within an organization.

According to Mathiasen (1999), what is a characteristic of New Public Management (NPM) in a government agency?

• Focus on results in terms of efficiency, effectiveness, and quality of service

• Limited strategic capacities at the centre

• Centralised, hierarchical structures

• Lack of productivity targets

Answer explanation

According to Mathiasen (1999), a characteristic of New Public Management (NPM) is the focus on results in terms of efficiency, effectiveness, and quality of service.

What is the main challenge faced by public sector management according to the text?

• Decreasing complexity of social problems

• Reduced demand of citizens

• Slower pace of social changes

• Growing complexity of social problems

Answer explanation

The main challenge faced by public sector management is the growing complexity of social problems, as mentioned in the text.