Collections Account A-Z Training

Collections Account A-Z Training

Professional Development

15 Qs

quiz-placeholder

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Collections Account A-Z Training

Collections Account A-Z Training

Assessment

Interactive Video

Business

Professional Development

Hard

Created by

Tayvon Carr

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the company's lawyer mentioned in the video?

Michael

David

John

Todd

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step when a client fails to pay within 30 days?

Ignore the client

Send a reminder

Report to collections

Consult with the lawyer

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if a client ignores multiple reminders?

Report to collections

Send another reminder

Consult with the lawyer

Wait for a response

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Before reporting a client to collections, who should you consult with?

The client

The lawyer

The company

The bank

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be done after filling out the form?

Email it to Todd

Send it to the client

Submit it to the bank

File it in the office

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where can you find the client's funding agreement?

In the docu sign

In the client's profile

In the office

In the email

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should the subject line of the email include?

Plaintiff vs Defendant

Company's name

Client's name

Invoice number

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