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Employee Training and Development Quiz

Authored by Jay-Ar Gonzales

Business

University

Employee Training and Development Quiz
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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of training in the hospitality industry?

B. A systematic process of gaining knowledge and developing skills through instruction and practical activities

A. A process of hiring new employees

C. A method of disciplining employees

D. A process of promoting employees

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of mandatory training program?

A. Computer Training

D. Leadership Training

B. Change-Management Training

C. Orientation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the training method where trainees learn by doing the job directly at the work station?

D. Coaching

B. Classroom Training

A. Simulation

C. On-the-Job Training

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which training method involves a formal relationship between junior and senior colleagues?

B. Mentoring

A. Apprenticeship

D. Training at Home

C. Audiovisual Training

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of training is self-paced and self-directed learning away from the job site?

A. Classroom Training

D. Coaching

B. Computer-Assisted Instruction

C. Training at Home

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of competency-oriented training?

C. Customer Service Training

B. Crisis Training

D. Performance Feedback

A. Basic Skills Training

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the source of training programs that involves training consultants or independent training organizations?

C. External Training

A. Internal Training

B. In-house training departments

D. Individual managers

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