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Mediation Quiz ALD 2024

Authored by UMC Syair

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Mediation Quiz ALD 2024
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9 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mediation is an alternative dispute resolution?

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In mediation, the parties involved work together to reach a mutually agreeable solution, allowing them to retain control over the outcome. This contrasts with litigation or arbitration, where a judge or arbitrator imposes a decision on the parties.

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mediation can only be used for minor disputes and is not effective for complex cases involving multiple issues.

False

True

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of the following is the best description of mediation?

It's a process of resolving disputes where the mediator issues a decision resolving the dispute

It's a process of resolving disputes between parties with the use of a professional mediator who helps facilitate a resolution

It's a process of resolving disputes between parties with the use of a third-party mediator who helps facilitate a resolution

It's a process of resolving disputes between two or more parties

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a step in the mediation process?

Mediator's opening statement


The parties' opening statement

appeal

Mediator's opening statement

Joint discussion

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt


What is conflict resolution?

The process by which two or more parties reach a peaceful resolution to a dispute.

The process by which two or more parties try to solve a business related problem at a workplace.

The process by which people try to complete their pending business goals.

None of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. Ali, a manager, helps the rival subordinates in his team to identify mutually agreeable changes in behavior. Identify the conflict resolution skill used by him. 

Mediation skills

Conflict avoidance

Negotiation

Litigation

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