ENG-101 Week 8 Review

Reports that present data without analysis or recommendations are _____.

• informational reports

• analytical reports

• cost-benefit analysis reports

• justification reports

Which of the following should be written as an informational report?

• a recommendation from the Information Technology Department that your company install a wireless network

• a feasibility study addressing possible tuition reimbursement for employees

• a comparison of five handheld communication devices that your company might puruchase

• a summary of information presented at a recent conference for technicians

First-person pronouns and contractions are acceptable in business reports.

• True

• False

Reports that provide data or findings with analyses and conclusions are _____.

• informational reports

• analytical reports

• summaries

• progress reports

The direct strategy of organization is appropriate for a business report when readers _____.

• need to be educated

• must be persuaded

• are informed

• may be disappointed or hostile

When you organize an informational report directly, in what order should the ideas be presented?

• introduction/background, facts/findings, summary

• introduction/background, summary, facts/findings

• summary, introduction/background, facts/findings

• The direct strategy presents ideas in any order for maximum effectiveness and flexibility

The indirect strategy of organization is appropriate for a business report when readers must be persuaded.

• True

• False

In which format should a short informal report to a customer be written?

• letter format

• memo or email format

• manuscript format

• preprinted form

To show respect for the reader, reports should always be written using a formal style.

• True

• False

The memo or email format is appropriate for short informal reports that stay within organizations.

• True

• False