Quality Lec 2

What is quality assurance focused on?

• Ignoring customer feedback

• Speeding up production

• Preventing mistakes and defects

• Increasing profits

Which principle of quality assurance states that the product should be suitable for the intended purpose?

• Right first time

• Low cost

• Fit for purpose

• Fast production

What is the PDCA approach also known as?

• Quality control

• Deming cycle

• Six Sigma

• Lean management

What is a Quality Assurance Plan (QAP)?

• A plan for increasing defects

• A test plan detailing what will be tested

• A plan for reducing quality

• A plan for ignoring customer complaints

What does SMART stand for in goal setting?

• Simple, Measurable, Achievable, Relevant, Timely

• Sustainable, Meaningful, Actionable, Realistic, Thoughtful

• Specific, Measurable, Attainable, Relevant, Time-bound

• Speedy, Motivating, Accurate, Realistic, Targeted

What is the purpose of multi-directional testing strategy?

• To confuse the team

• To find various sorts of issues quickly

• To slow down production

• To reduce quality

Why is it important to maintain a healthy atmosphere in the team?

• To increase stress levels

• To ensure organizational success

• To decrease productivity

• To create conflicts

What might minor errors evolve into in the future?

• No issues at all

• Major quality issues

• Improved quality

• Increased profits

What is failure testing used for?

• To speed up production

• To hide product weaknesses

• To drive engineering and manufacturing process improvements

• To ensure products never fail

What is Statistical Process Control (SPC) used for?

• To reduce quality

• To manage and regulate product manufacturing using statistical methods

• To ignore production issues

• To increase defects