Email Writing A2 Unit 33 Review

Which are the best salutations for a formal email?

(1) Hi Jake, (2) Dear Jake, (3) Hello there, (4) Dear team, (5) Hi mate, (6) Hey bro, (7) Watsup? (8) Dear Mr. Johnson, (9) Dear Human Resources Manager,

WRITE 4 NUMBERS

You cannot attend the meeting. Which opening sentence can be used in a formal email?

• Sorry. I cannot make it. Please reschedule the meeting to another day.

• I regret to inform you that I wouldn’t be able to attend the 3 p.m. meeting because of an urgent problem.

• Just to let you know that I cannot attend the meeting. Please start without me.

• Urgent job. Just cannot make it to today’s meeting.

You need to ask for a deadline extension because of heavy workload. Choose the most appropriate sentences. (2 correct answers)

• I was wondering if you could extend the deadline to next week.

• Please push back the deadline to next Friday.

• I would like you to extend the deadline by 3 days.

• Would it be possible for you to extend the deadline by 3 days?

Reply to your customer, Derek Smith. (2 correct answers)

• Hey man, just got your email. I’ll work on that and get back to you by COB.

• Dear Derek, I have received your email regarding job #A301. I will start revising that this afternoon and send you when it is finished.

• Hi Mr. Smith, Thank you for your email regarding job #A301. I am revising it and will send you when it is completed.

• Hi Derek, just to let you know that we have got the file and are working on it right now. I’ll tell you when we finish it.

Which of the following subject lines is the most appropriate?

• FEEDBACK ON JOB ABC

• Feedback

• We would like to have your feedback on job ABC

• Feedback on job ABC

Set up a meeting with your clients.

• I need to meet you at 5. Please confirm.

• Would it be possible for you to attend a meeting with us at 4 p.m. through Teams?

• Let’s meet at 3 p.m. Please confirm if you available.

Write an email to request deadline extension. (2 correct answers)

• We cannot finish the job as request. Please push back the deadline to next Friday.

• Due to some urgent problems, we cannot finish the job on schedule. Hope you can extend the deadline to Monday next week.

• Because the software malfunctioned yesterday, we wouldn’t be able to finish the project on time. I was wondering if you could extend the deadline by 2 days.

You have received a complaint email from a customer about a big mistake on some work. Which is the best reply?

• Thanks for tell me. I will correct right away.

• Hope you don’t mind. I will take care of it right now.

• Thank you for your email. We appreciate the feedback, and we are investigating the issue. We will come back to you later today.

• I got it. My bad. I will be more careful next time.

What kind of email do we need to write for the following situations?

• Confirmation email

• Request email

• Apology email

• Introduction email

What kind of email do we need to write for the following situations?

• Confirmation email

• Request email

• Apology email

• Introduction email