HOTEL POSITIONS QUIZ by ENANG COLLINS

What is the most senior front of the house position in a hotel?

• Hotel receptionist

• Hotel manager

• Assistant hotel manager

• Concierge

What is the main responsibility of a reservation agent in a hotel?

• Greeting guests

• Making reservations

• Managing complaints

• Taking phone requests

What is the role of a night duty manager in a hotel?

• Handling guest complaints

• Managing the kitchen staff

• Overseeing room service

• Ensuring smooth running of the hotel during the night

What is the primary responsibility of a director of purchasing in a hotel?

• Handling guest reservations

• Purchasing goods and materials for hotel operations

• Managing the hotel's finances

• Setting room prices

What is the role of a human resources manager in a hotel?

• Handling guest complaints

• Setting hotel prices

• Managing employee contracts

• Overseeing room cleaning

What is the main goal of a revenue manager in a hotel?

• Managing hotel finances

• Increasing room sales

• Setting hotel prices

• Maximizing revenue

What is the responsibility of a hotel sales manager?

• Overseeing room service

• Handling guest reservations

• Increasing room sales

• Managing hotel security

What is the role of an IT manager in a hotel?

• Handling guest complaints

• Troubleshooting IT systems

• Overseeing room cleaning

• Managing hotel finances

What is the responsibility of an accounting manager in a hotel?

• Setting room prices

• Overseeing hotel security

• Managing hotel finances

• Handling guest reservations

What is the main duty of a security manager in a hotel?

• Ensuring safety of guests and assets

• Managing hotel finances

• Overseeing room service

• Handling guest complaints