CNER FINALS REVIEW

Why is negotiation important in the workplace?

• To create conflict between employees

• To avoid any changes in the status quo

• To establish a rigid hierarchy

• To enhance communication and relationships

Which type of negotiation focuses on mutual interests and long-term relationships?

• Integrative

• Competitive

• Distributive

• Accommodative

Distributive negotiation is best described as:

• A process focused on creating additional value for both parties

• A win-win situation

• A zero-sum game where one party's gain is another party's loss

• A collaborative approach

What is negotiation primarily concerned with?

• Dictating terms to the other party

• Ensuring one party gets everything they want

• Avoiding any form of agreement

• Reaching a mutually acceptable agreement

What role does preparation play in negotiation?

• It increases the likelihood of failure

• It helps negotiators understand their goals and the goals of the other party

• It is unnecessary for successful outcomes

• It should be minimal to save time

Which negotiation style seeks to find a middle ground?

• Collaborating

• Competing

• Compromising

• Avoiding

Why are strong employee relations important in an organization?

• To improve productivity and morale

• To reduce employee benefits

• To reduce the need for management

• To increase the amount of paperwork

Which strategy is most effective in enhancing employee engagement?

• Offering flexible working hours

• Imposing strict deadlines

• employee development programs

• Increasing monitoring and supervision

What is one of the legal requirements regarding employee relations?

• Implementing arbitrary layoffs

• Offering health benefits to senior management

• Providing a safe and non-discriminatory workplace

• Reducing employee wages without notice

The key strategies for engaging employees through performance management are :

• Regular feedback

• teambuilding

• implement innovation

• Investing in training and development programs for employees