Organizational Behavior Quiz

Who is considered the founder of the human relations movement?

• Frederick Winslow Taylor

• Frank Gilbreth

• George Elton Mayo

• Mary Parker Follett

Which principle is NOT associated with W. Edwards Deming?

• Plan-do-check-act cycle

• Continuous improvement

• Division of labor

• Fourteen principles for organizational efficiency

What did the scientific management movement primarily focus on?

• Human dimensions of work

• Technological advancements

• Financial incentives

• Efficiency and productivity

Which concept did Mary Parker Follett NOT discover?

• Groupthink effect

• Brainstorming

• Scientific management

• Management by objectives

What movement is often considered the beginning of the formal study of Organizational Behavior?

• Human relations movement

• Industrial relations movement

• Scientific management

• Quality management

What did the human relations movement view organizations as?

• Mechanical systems

• Cooperative systems

• Financial systems

• Technological systems

According to George Elton Mayo, why are workers more motivated?

• Due to financial incentives

• Because of the sympathy and interest of the observers

• Due to strict supervision

• Because of precise instructions

What is the Hawthorne effect?

• Improved performance due to better machinery

• Better performance simply because people know they are being assessed

• Increased productivity due to financial incentives

• Decline in performance due to lack of interest

What did the human relations movement emphasize about workers?

• They are interchangeable parts in mechanical organizations

• Their orientations, values, and feelings are crucial

• Strict supervision is essential

• They only respond to financial incentives

What was one of the phenomena discovered by Mary Parker Follett that is now a common practice in organizations?

• Division of labor

• Scientific management

• Brainstorming

• Quality control