Effective Conflict Resolution Using the TKI Model

What are the two key dimensions of the TKI model?

• Creativity and Feasibility

• Assertiveness and Cooperativeness

• Aggressiveness and Passiveness

• Leadership and Teamwork

Which conflict resolution style focuses on winning and asserting one's needs?

• Compromising

• Collaborating

• Avoiding

• Competing

Which style aims for a win-win situation for both parties?

• Accommodating

• Avoiding

• Collaborating

• Competing

What does the compromising style aim to achieve?

• A middle ground

• Complete avoidance

• Full accommodation

• Total victory

Which style involves sidestepping or deferring the issue?

• Compromising

• Collaborating

• Competing

• Avoiding

What does the accommodating style focus on?

• Others' needs

• Winning at all costs

• Avoiding conflict

• Finding a middle ground

In the workplace conflict scenario, what style does Jasmine initially adopt?

• Competing

• Collaborating

• Avoiding

• Compromising

What style does Edward choose to balance creativity with feasibility?

• Accommodating

• Avoiding

• Compromising

• Competing

What is the main takeaway from applying the TKI model in conflict resolution?

• Turning conflicts into opportunities for growth and innovation

• Avoiding conflicts at all costs

• Always winning the argument

• Ignoring others' needs