Communication Quiz

What are the three basic jobs of managers as mentioned in the text?

• To design products, to analyze data, and to implement technology solutions

• To collect and convey information, to make decisions, and to promote interpersonal unity

• To create reports, to conduct meetings, and to hire employees

• To manage finances, to develop marketing strategies, and to handle customer complaints

According to Hamilton and Parker (1987), how do they define communication?

• The process of sending and receiving messages

• The process of making common to many and sharing

• The process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways

• The process of transferring ideas from one person to another

What is the correct way of defining communication according to the text?

• The process by which people attempt to share meaning for some purpose through the transmission of symbolic messages

• The process of transferring ideas from one person to another

• The process of people sharing thoughts, ideas, and feelings with each other in commonly understandable ways

• The process of sending and receiving messages

What is the first step in the communication process according to the text?

• The message is transmitted

• The idea becomes a message

• The sender has an idea

• The receiver gets the message

What is the role of feedback in the communication process?

• Initiates the communication process by having an idea

• Enables the sender to evaluate the effectiveness of the message and provides guidance for the next message

• Transmits the message from sender to receiver

• Decodes the message and interprets the exact meaning

What are some physical barriers to communication mentioned in the text?

• Feedback, encoding, and decoding

• Language, semantics, and jargon

• Noise, time, and distance

• Culture, background, and environment

What is the process of changing the raw idea from its mental form into symbols called?

• Receiving

• Encoding

• Decoding

• Transmitting

What is the carrier of the message such as written words or spoken words in the form of communication?

• Channel

• Medium

• Sender

• Receiver

What is the targeted audience of the message known as?

• Sender

• Decoder

• Encoder

• Receiver

What is the act of translating symbols of communication into their ordinary meanings called?

• Transmitting

• Encoding

• Decoding

• Receiving