Continuous Improvement (CI)

What type of company culture does Continuous Improvement (CI) represent?

• A temporary company culture

• An embedded company culture

• A competitive company culture

• A relaxed company culture

Which of the following best describes incremental improvement?

• Big breakthroughs

• Small steps made over time

• Changes everything at once

• At a specific point in time

What does breakthrough innovation focus on?

• Changing what already happens or exists

• Quantum improvement

• SWOT/PESTLE analysis

• Developing ideas

What is one of the competitive advantages of continuous improvement?

• Matching competitors

• Increased costs

• Higher employee turnover

• Decreased market share

What does the CI&I process help management to focus on?

• Financial performance

• Employee satisfaction

• Ideas for improvement and innovation

• Customer feedback

Which step in the CI&I process involves taking practical measures to implement ideas?

• Action

• Focus

• Create

• Refocus

Which of the following is NOT a tool mentioned to support creativity?

• Kaizen

• TQM

• Brainstorming

• None of the above

What is the first step to ensure the prioritised ideas help to achieve the business objectives?

• Set milestones for review.

• Create an implementation plan.

• Set track and monitoring.

• Conduct small trials if necessary.

What does the continuous improvement process (CI&I) involve?

• A linear process

• A one-time implementation

• A circular process

• A random approach

What is the nature of the CI&I process?

• Linear

• Circular

• Random

• Static