2024-09

2024-09

University

26 Qs

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2024-09

2024-09

Assessment

Quiz

Other

University

Practice Problem

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Sufi moondiva64@yahoo.com

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26 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. 2. In a hotel, which job position is the highest in rank?

A controller

Director of Marketing

General Manager

Director of Human Resource

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. Who is responsible for handling guests luggages?

Concierge

Receptionist

Bell boy

Security guard

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. 4. In hotel management, which department is responsible for revenue generation?

Front Office

Housekeeping

Food and Beverage

Finance

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. 5. What is the primary role of a hotel's General Manager?

Overseeing daily operations

Managing finances

Marketing and promotions

Human resource management

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

8. While check-in a guest, front desk personnel normally will ask for the following except:

guest's ID card

guest's preferred room type
guest's dietary restrictions

guest's credit card

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the primary management functions in lodging operations

Planning, organizing, Controlling

Marketing, finance, and human resources

Front office, housekeeping, and food and beverage

Maintenance, security, and sales

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an example of a tactical decision in lodging management?

Setting the annual budget

Hiring a new general manager

Adjusting room rates for the upcoming holiday season

Renovating the entire property

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