CH 15 Human Resource Management PRACTICE Quiz

Who is the founder of Southwest Airlines mentioned in the document?

• Herb Kelleher

• Gary Kelly

• Richard Branson

• Warren Buffett

What does the text suggest about the role of senior executives in HR management?

• They are not involved in HR management

• They play a key role in HR management

• They only focus on financial management

• They delegate HR management to lower-level managers

What is one of the benefits of outsourcing mentioned in the text?

• Higher wages for employees

• Access to a global talent pool

• Increased job security

• Better employee loyalty

What is a job specification?

• A list of specific tasks assigned to each position

• The qualifications necessary to hold a particular position

• A summary of the company's goals

• A plan for employee benefits

What is one of the benefits of hiring contingent workers?

• They are more experienced

• They offer flexibility and can lead to much lower costs

• They are more likely to stay with the company long-term

• They require less training

What is the main goal of training and development in companies?

• To increase the number of employees

• To hone the competitive edge

• To reduce employee salaries

• To extend probationary periods

What is the "Gotcha!" mistake in performance appraisals?

• Using the appraisal to catch employees doing something wrong

• Giving feedback only once a year

• Relying on gut feel

• Focusing too much on recent accomplishments

What is a benefit of offering cafeteria-style benefits to employees?

• Fixed benefits for all employees

• Increased employee satisfaction

• Reduced company costs

• Longer working hours

What is one of the benefits of remote work for employees?

• Less flexibility

• Higher commute time

• Better work-family balance

• Weaker connection to the company culture

What is the primary role of HR in employment lawsuits?

• To reduce company profits

• To manage employee benefits

• To understand and abide by employment laws

• To promote international trade