Employee Relations - an introduction

All of the following statements are true about communication in the workplace EXCEPT

• Employees need to be informed of what's going on with the company and how it might affect their jobs

• Communication can be carried out through formal means, such as newsletters and satisfaction surveys, or informal means, such as day-to-day contact between support staff and management

• Communication is an important way to ensure good relationships between employers and employees

• Employees are not stakeholders in the business and do not have a right to know about management's plans

Employee discipline

• is not allowed at any time in the workplace

• is legally the responsibility of the Government

• sometimes includes positive coaching so employees can learn from initial mistakes

• is identical within all well-established companies

Employee relations staff

• supervise all activities of every employee to ensure strict compliance with all rules

• ensure that all company policies are occasionally issued as friendly reminders to some employees

• work with employees and managers to resolve problems and address concerns

• typically work in the accounting department

What are the benefits to the employer of good employee relations in the workplace?

• Companies can minimise their exposure to unsavoury press

• Employees are less likely to make a claim in an Employment Tribunal if they are recognised

• Employee engagement increases

• Staff turnover increases

What are some of the possible benefits to employees of good employee relations?

• Higher pay

• Increased Job security

• Right to have a say in decision making

• Better terms and conditions

The term 'employee relations' refers to

• annual reviews of employees

• disciplinary actions by the human resources department

• efforts by a company to manage employer-employee relationships

• personal relationships between employees

Employee performance reviews are

• A good time to ask for a raise

• held to discuss both areas of high performance and opportunities for improvement with employees

• a time for an employer to decide whether an employee needs counselling

• mandatory in all organisations