HTIIA: Unit 3 Practice Quiz

Kirana works in a business-oriented hotel, working closely with guests to arrange weddings, retreats, and large corporate events. What is MOST likely to be Kirana’s job at the hotel?

• desk clerk

• general manager

• porter

• event planner

Katrina is planning a vacation for her large family including herself, her husband, her three children, and her two nieces. She is hoping to find a family-friendly hotel that offers plenty of amenities and also offers an all-inclusive package. What classification of hotel would BEST suit Katrina’s needs?

• a casino hotel

• an airport hotel

• a resort

• an economy hotel

What is the process of pooling various types of debt and then selling their related cash flow to third party investors?

• profit and loss statement

• cash flow statement

• securitization

• income

What was created to review best practices and address current issues like globalization, technology, and sustainability for hotels?

• a trend-setting guidebook

• a universal pricing schedule

• a hotel cheat sheet

• a uniform system of accounts

Luther is finishing college and studying hospitality and tourism. He’s taken a job in a nearby hotel as the person who ensures each traveler has the proper details regarding their room, nightly rate, forms of payment, and check-out procedures. What job does Luther MOST likely have at the hotel?

• general manager

• concierge

• desk clerk

• porter

What's another term for financial assets?

• liquidity

• capital

• securitization

• luxury

What statement lets a business see how their money was spent over a specified period of time, often used to assess efficiency and cut costs?

• cash flow

• yield management

• securitization

• supply and demand

In every hotel there are money-earning departments and centers that require the spending of money. What's another name for the money-earning departments?

• support centers

• revenue centers

• cost centers

• profit and loss statements

Hotel marketers sometimes research where guests first heard about the hotel. What’s another term for this?

• source of business

• supply and demand

• yield management

• revenue center

Many years ago, Camilla and her husband turned their large, countryside home into a hotel. They live on the property and take great pleasure in preparing delicious, homecooked breakfasts for their guests every morning. What type of hotel are Camilla and her husband MOST likely operating?

• a bed and breakfast

• a casino hotel

• an economy hotel

• a resort