HTIIB: Unit 1 Practice Quiz

Akio has outlined the end goal for his new marketing team. He will set the direction and make sure team members understand their tasks and how to get them done but leave them to do the work themselves. What kind of management style BEST describes Akio’s style?

• authoritative

• coaching

• affiliative

• directive

Micah considers himself to be a participative manager. He doesn’t just listen to the team, he also applies their ideas and suggestions when making a decision, giving his employees an actual say on how processes are handled. Based on his management style, what else would Micah likely do to assure his employees’ success?

• highlight and reward them

• ignore and dismiss them

• automatically promote them

• criticize and attack them

What label describes the person in control of part of a company and/or a group working to complete a goal?

• leader

• manager

• mentor

• employee

As both a manager and a leader, what is the term for the times in a career where a difficult decision needs to be made or a crisis needs to be faced?

• debilitating moments

• moments of truth

• learning curves

• intrinsic struggles

Which stage is NOT one of the four stages of team development?

• forming

• brainstorming

• performing

• norming

What stage in the team development process involves the group really starting to get into their groove, discovering their individual roles, and getting past any annoyances so they can begin to focus on coming together as a team?

• norming

• storming

• forming

• performing

Diego is more concerned with the members of his team and how they get along with each other—and with him—than he is with the actual processes they are to follow. He believes that if the team thrives together, the work will get done. Which management style BEST describes Diego’s style?

• authoritative

• pacesetting

• coaching

• affiliative