Finding Potential Customers Quiz

What is a practical method to utilize your network for identifying potential clients?

• Launch a social media campaign

• Contact acquaintances and professional connections

• Participate in industry conferences

• Engage a public relations firm

Where should you look for potential customers in your city according to the document?

• Shopping malls

• Parks

• Factories and warehouses

• Schools

What insight does the onboarding process question provide?

• The customer's internal procedures for onboarding new freight providers

• The fastest way to onboard new providers

• The cheapest way to onboard new providers

• The most random way to onboard new providers

What is one of the key elements to emphasize during a customer call?

• Your company's market share.

• Your work ethic.

• Your personal hobbies.

• Your competitor's flaws.

What should you update accordingly to be prepared for the next opportunity if you missed the bid?

• CRM

• Website

• Social media

• Marketing materials

What document names the customer as a policyholder?

• Certificate of Insurance

• Customer Agreement

• Compliance Document

• Credit Report

Who provides the necessary documents if you do not own your own brokerage?

• The customer

• The insurance company

• The compliance division of your company

• The credit department

What is one of the payment terms some customers offer with a percentage fee?

• 3 day payment terms

• 15 day payment terms

• 30 day payment terms

• 120 day payment terms

What is the most common payment term offered by the majority of customers?

• 3 day payment terms

• 15 day payment terms

• 30 day payment terms

• 120 day payment terms

What should you refer to for more details on drayage freight?

• FTL Spot Freight Guide

• Drayage Lifecycle Guide

• Shipment Value Guide

• Market Conditions Guide