ICPM 2 - Chapter 1

Specific lists of tasks that must be performed to implement goals and

objectives can be best defined as which of the following types of plan?

• Standard plans

• Single-use plans

• SMART plans

• Action plans

• Standing plans

A standing plan that acts as a general guide to action that applied to the

employees of an organisation known as a __________.

• Belief

• Rule

• Policy

• Standard operating procedure

• Scenario

Serving only one segment of the overall market and trying to be the most

differentiated organisation serving that segment is considered what type of

strategy?

• Global strategy

• Focused low-cost strategy

• Low-cost strategy

• Focused differentiation strategy

• Differentiation strategy

Japanese consumer electronics company Sony Corporation and the

Swedish telecommunications company Ericsson combining a part of their

resources to manufacture mobile phones is an example of a(n) __________.

• Joint venture

• Acquisition

• Wholly owned subsidiary

• Merger

• Hostile takeover

A group of managers analyze both the internal strengths and weaknesses

of their organization as well as the opportunities and threats of the

external environment. What type of analysis is this?

• Mission analysis

• SWOT analysis

• PEST analysis

• Diversification analysis

• Competition analysis

According to an organisation’s SWOT analysis, which of the following would

be a potential strength?

• The organisation has the potential to break the barriers of entry to a new

  market.

• The organisation has the highest profit margin in its market.

• The organisation’s research and development section is on the decline.

• The organisation’s current customer preferences are rapidly changing.

• There is a lack of cooperation between the organisation’s values and

  division.

A ___________ is a strategy that focuses on driving the organization’s costs

down below the costs of its rivals.

• Global strategy

• Focused low-cost strategy

• Low-cost strategy

• Focused differentiation strategy

• Differentiation strategy

As part of its yearly planning activities, PDQ Financial Services generates a

list of possible future scenarios and creates a plan to respond to each of

these forecasts. PDQ Financial Services is practicing __________.

• Single-use planning

• Ad-hoc planning

• Divisional-level planning

• Contingency planning

• Functional planning

Which type of plans are used in situations in which programmed decision

making is appropriate?

• Project plan

• Single-use plan

• Structured plan

• Standing plan

• Vertical plan

Top management’s decisions pertaining to the organisation’s mission,

overall strategy, and structure constitute an organisation’s __________.

• Corporate-level plan

• Divisional-level plan

• Functional-level plan

• Business-level plan

• Departmental-level plan