RU Providing Trauma-Informed Care? - PSC

I use "short scripts" with my clients as reminders of appropriate, healthy behavior.

• I never do

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• I don't know what a "short script" is

I engage with my clients to figure out what calming strategies are useful for them.

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• That is the Case Manager's job

I make sure my clients are regulated before we start any therapeutic groups.

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• That is the Group Leader's job

If a client is upset or is acting out, I offer them choices or compromises to help settle the situation. (Choice Example: Put the game away now or play for 1 min and then put the game away.)
(Compromise Example: Ask client to express what they want and find a solution that works best for both staff and client.)

• I never do

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• Choices and Compromises undermine my authority as a staff

I am mindful of how the environment and surroundings might affect my clients.
(Examples: bright lights, loud sounds, strong smells, etc.)

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• I think clients should have to adjust or adapt to real life surroundings

When a client is struggling, I work to stay connected with them by matching their speed if they're pacing, making eye contact while I'm talking to them, and using a calming voice.

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• I think giving a client space is always the better choice

I teach my clients more appropriate ways to get their needs met by encouraging them to use their words instead of shutting down or getting aggressive.

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• I think making a client use their words will often escalate a situation

When a client becomes upset and is acting out or shutting down, I encourage and help them use some of their favorite calming strategies.

• I never do

• I sometimes do

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• I think giving a client space is always the better choice

I make eye contact with my clients when I talk to them.

• I never do

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• I think making eye contact will make my client feel uncomfortable

I teach my clients calming strategies like deep breathing, going for a walk, etc.

• I never do

• I sometimes do

• I often do

• I almost always do

• I don't know any calming strategies