The Art of Public Speaking Chapters 1 & 3

When might you need public speaking in the future? Select all that apply.

• Giving a presentation to get a promotion at work.

• Advocating for your child at school.

• Giving a speech at a retirement dinner.

• Writing a letter to the editor to complain about garbage pick up.

Which one of these is NOT a similarity between public speaking and conversation?

• Organizing your thoughts.

• Telling a story for maximum impact.

• Adapt to audience and listener feedback.

• Planning in advance what you will say.

What are the three differences between public speaking and conversation?

What is the definition of ethnocentrism?

• preconceived opinion not based on evidence

• belief that one's group or culture is superior

• widely held but oversimplified idea or belief about a type of person or thing

• relating to several cultural or ethnic groups

Label the speech communication process with commentary.

• Situation

• Jason presented each of his products as briefly as he could and emphasized what salsas would be most appealing to shoppers and restaurants.

• Message

• Because the other presentations had gone over time, Jason had only 15 minutes to give his speech when he was originally allotted 30 minutes.

• Channel

• Jason stepped to the microphone and began to speak.

• Adapting to Interference

• Jason Cruz, owner and operator of a gourmet salsa company was worried. He was the last speaker of the day and knew people were ready to leave.

• Speaker

• It was 5:15pm, and the Midwest Food Festival and Expo had been going on all day. Food vendors were presenting their products, and those presentations had taken longer than expected.

__________ is a physiological process involving the vibration of sound waves on our ear drums. ____________ involves paying close attention to, and making sense of, what we hear.

(a)  

Even when we think we are listening, we usually grasp only ___ percent of what we hear. After 24 hours, we can remember only ___ of the overall message.

• 65, 15

• 60, 5

• 55, 20

• 50, 10

What are two benefits of good listening, as mentioned in the chapter?

What are the four types of listening?

• appreciative, comprehensive, critical, empathetic

• critical, intensive, sympathetic, thoughtful

• appreciative, focused, interested, sympathetic

• comprehensive, conclusive, intensive, relative

What are the four causes of poor listening?