PC Unit 1 Vocab Review

the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently

• Written Communication

• Team work

• Conflict Management

• Adaptability

a ratio between the output volume and the volume of inputs. In other words, it measures how efficiently production inputs, such as labour

• Productivity

• Unethical

• Ethical

• Leadership Skills

correspond to hindrances inside of us, including our thinking, attitude, perceptions, as well as the way we communicate

• Team work

• Conflict Management

• External Communication Barriers

• Internal Communication Barriers

the ability to make decisions quickly and confidently:

• Leader

• Boss

• Smart Thinking

• Decisiveness

State of having a paid job

• full time

• Employment

• Productivty

• Part time

working practice whereby individuals work together for a common purpose to achieve business benefit

• Collaboration

• unity

• work friend relationships

• internal communication barriers

the sending of messages, in writing through letters, circulars, manuals, reports, telegrams, office memos, etc

• Brief Communication

• Physical Communication

• Written Communication

• Oral Communication

anything that prevents us from receiving and understanding the messages others use to convey their information, ideas and thoughts

• Tough Love

• Communication Barriers

• work conflicts

• team member conflicts

communication through the mouth. It includes individuals conversing with each other

• Oral Communication

• Written Communication

• Non verbal communication

• Physical Communication

Assistance to help customers better understand a product or enjoy an establishment.

• Diversity

• Oral Communication

• Helping hand

• Customer Service